“If you can measure what you are speaking about and can express it in numbers, then you know something about it. When you cannot, your knowledge is meager and unsatisfactory.” – Lord Kelvin
There are many ways to measure performance, discover gaps and identify opportunities to improve performance; direct observation provides real-time data and studying reports can provide after-the-fact insights. Online assessments are a proven method for getting direct, authentic and confidential feedback from performers. Our took kit includes assessments to measure organizational culture, key account strategy, workforce productivity, team performance, and skill levels of leaders, supervisors, sales managers, team leaders, salespeople and customer service reps. Our assessment tools give you the information you need to make decisions to improve organizational, team and individual performance. Read more below and follow the links for further details.
The Organizational Culture Assessment Instrument (OCAI) provides valuable insight into four predominate values that drive strategy, as shown on the grid.
The output/report provides a vivid picture of competing values and their effect on six dimensions of organizational culture. The graph below depicts the current culture (red line) and contrasts with the preferred culture (blue line), demonstrating how your organization will appear by adjusting your values. The graphs and scores provide a road map for initiating sustainable change in your organization.
An average of all respondents’ OCAI Pro scores creates a collective organization profile. OCAI Enterprise enables measurement of the sub-cultures of departments, divisions, regions, or teams. Both versions are available in 19 languages.
The instrument measures four organizational culture types: Clan/Collaborate, Adhocracy/Create, Market/Compete and Hierarchy/Control; that dominate the current organizational or team culture according to respondents’ experience. A second pass ranks the same culture types to show their preferred organizational culture and desire for change. The report discloses a Framework of Competing Values that identifies opportunities for change to improve organizational and team performance.
|Respondents assess six dimensions of their organization’s culture:|
Your culture profile shows the following:
- The dominant culture of the organization.
- Discrepancy between the Present and Preferred culture.
- The strength of the dominant culture based on points awarded.
- The congruence or incongruence of each of the six aspects of culture.
- Comparison of the culture profile with the average for the industry group.
- Comparison with reported organizational average trends.